E-Commerce Customer Service

Our Customer Service is at your full disposal for any doubts or questions.

Regarding your purchases made in the online store, you can contact us via the following form: https://www.lasportiva.com/contact by selecting "Online Store" as the reason for the request.

Responses will be handled by our partner ESW, from Monday to Friday, from 9:00 AM to 5:30 PM CET (Rome time). To offer you the best and fastest assistance possible, please include your order number in your request.

Please note that our Customer Service will be closed on the following days:

• New Year's Day (January 1);

• Christmas Day (December 25).

For questions regarding purchases made in La Sportiva physical stores or product information requests, you can contact us using the same form by selecting "Product Information" as the reason for the request.

Responses will be handled directly by La Sportiva Customer Service from Monday to Friday, from 9:00 AM to 5:00 PM CET (Rome time).

Please note that our internal Customer Service will be closed on the following days:

• New Year's Day (January 1);

• Epiphany (January 6);

• Easter Monday;

• Liberation Day (April 25);

• Labour Day (May 1);

• Republic Day (June 2);

• Assumption of the Virgin Mary (August 15);

• All Saints' Day (November 1);

• Immaculate Conception (December 8);

• Christmas Day (December 25);

• St. Stephen's Day (December 26).

Additional corporate closing days will be communicated through the appropriate channels.