Within the European Union
There are no additional costs or duties on products marketed in countries within the European Union. Customers will not have to pay anything on delivery.
Shipments to destinations outside the European Union are subject to import taxes or customs duties. These charges are the sole responsibility of the recipient, who will have to pay the amount due to the forwarder or to the competent authorities. We are not responsible for customs duties, which are the responsibility of the customer.
Shipping to the United States of America
Products shipped to the United States are subject to customs taxes and import duties. In addition, US Customs require the recipient to provide a Social Security Number or Non US Citizen Import Number - CBP Customs Border Protection Assigned Number. Orders over $ 250 may have slightly longer customs clearance times.
Failure to clear customs
It is up to the customer, in order to ensure that the package is cleared through customs, to provide all the necessary information and / or to pay off the related taxes. If the package is not cleared through customs, it will be returned to our warehouse.
ATTENTION: if you have made a return and requested an exchange of the product originally ordered, the new shipment addressed to you may be subject to import taxes by the Customs Authorities.