Are La Sportiva products covered by Warranty?


All the products we manufacture are covered under a Warranty. This warranty doesn’t cover wear and tear, improper use, or improper care. There is no implied life span of a shoe, due to the variables that can affect footwear.
La Sportiva’s Warranty does not extend to any La Sportiva® product that has been resoled, repaired or otherwise modified. Only original La Sportiva® materials and workmanship are covered under Warranty.
Please notice that if you have any problem with your product, as our usual procedure, we don’t have the possibility to accept claims from final Customers. We can only advise you to turn directly to the shop where you bought the article (please remember the receipt), so that they can make a proper evaluation and decide whether to forward a claim request.
In case the product is not covered under Warranty, it will be possible to repair it charging all the costs to the end user. Damages due to normal wear and tear will be repaired at a reasonable price.

Warranty informations:


Topics

Where is my order?

Log in to quickly track your order, start a return, cancel items, and check the status of a refund.

Registration / Login

Still can't find your answer?

Ask our customer service

Customer service