FAQ about Covid-19 La Sportiva E-commerce Measures

Here all the answers about La Sportiva® measures during this period. Customer service, shipping, delivery, returns #StayHome

When will the SM be available? Can I pre-order it or buy it online?
The Stratos Mask, with 30 disposable filters included, is available for pre-order, which will be accepted on the basis of availability directly from La Sportiva. Shipments will begin in the first week of June 2020.

How much does the SM cost?
The Stratos Mask, with 30 disposable filters included, is sold for € 19.00.
The Stratos Mask Filters, are sold in a pack of 90 filters, for € 9.90.

Is the SM a certified mask? If so, which certifications does it have?
The Stratos Mask is not to be considered a medical device. The filter meets EN ISO 14683: 2019 (TYPE II) standards and the fabrics are Oeko-Tex certified. You can find more information on the materials used here.

Can the SM be customized or purchased for employees of my company?
It is possible to customize the colour of the Stratos Mask only for orders greater than 1000 pieces. For more information contact the Sales department.
La Sportiva stores will reopen on Monday the 18th May 2020.
Yes, our web store is open
The online store proceeds normally right now we don’t give this option, delivery time depends on restrictions due to COVID from country to country
Yes, we offer free shipping for buying over 180 euro
Wait until local stores will re-open, the return is possible if you bought on-line
Yes, our customer service is still available, please visit this page for more information.
Of course, regularly